Keystone complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Keystone has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Keystone’s certification, please visit http://www.export.gov/safeharbor/.
The United States Department of Commerce and the European Commission have agreed on a set of data protection principles (the "U.S.-EU Safe Harbor Principles") and frequently asked questions (collectively the “U.S.-EU Safe Harbor Framework”) to enable U.S. companies to satisfy the requirement under European Union law that adequate protection be given to personal information transferred from the EU to the United States. The EEA also has recognized the U.S. Safe Harbor as providing adequate data protection. The United States Department of Commerce and the Federal Data Protection and Information Commissioner of Switzerland have agreed on a similar set of data protection principles (the "U.S.-Swiss Safe Harbor Principles") and frequently asked questions (collectively the “U.S.-Swiss Safe Harbor Framework) to enable U.S. companies to satisfy the requirement under Swiss law that adequate protection be given to personal information transferred from Switzerland to the United States. Consistent with its commitment to protect personal privacy, Keystone adheres to the U.S.-EU and U.S.-Swiss Safe Harbor Principles (“Safe Harbor Principles”).
For purposes of this Policy, the following definitions apply:
"Agent" means any third party that collects or uses personal information under the instructions of, and solely for, Keystone or to which Keystone discloses personal information for use on Keystone's behalf.
"Keystone" means Keystone Compact Group, Ltd., its successors and related business entities in the United States.
"Personal information" means any information or set of information that identifies or is used by or on behalf of Keystone to identify an individual. Personal information does not include information that is encoded or anonymized, or publicly available information that has not been combined with non-public personal information.
"Sensitive personal information" means personal information that reveals race, ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, or that concerns health or sex life. In addition, Keystone will treat as sensitive personal information any information received from a third party where that third party treats and identifies the information as sensitive.
The privacy principles in this Policy are based on the Safe Harbor Principles.
Where Keystone collects personal information directly from individuals in the EEA, it will inform them about the purposes for which it collects and uses personal information about them and the choices and means, if any, Keystone offers individuals for limiting the use and disclosure of their personal information. Notice will be provided in clear and conspicuous language when individuals are first asked to provide personal information to Keystone, or as soon as practicable thereafter, and in any event before Keystone uses or discloses the information for a purpose other than that for which it was originally collected or discloses information to a non-agent third party.
Where Keystone receives personal information from its subsidiaries, affiliates or other entities in the EEA, it will use and disclose such information in accordance with the notices provided by such entities and the choices made by the individuals to whom such personal information relates.
For personal information, Keystone will offer individuals the opportunity to choose (opt-in) whether their personal information is (a) to be disclosed to a non-agent third party, or (b) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual.
For sensitive personal information, Keystone will give individuals the opportunity to affirmatively and explicitly (opt-in) consent to the disclosure of the information to a non-agent third party or the use of the information for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual.
Keystone will provide individuals with reasonable mechanisms to exercise their choices.
Keystone will use personal information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual. Keystone will take reasonable steps to ensure that personal information is relevant to its intended use, accurate, complete, and current. We will only collect and store personal information that is relevant to fulfill the purpose of the request and will retain such information no longer than appropriate to fulfill the purpose of the request.
TRANSFERS TO AGENTS.
Keystone will obtain assurances from its agents that they will safeguard personal information consistently with this Policy. Examples of appropriate assurances that may be provided by agents include: a contract obligating the agent to provide at least the same level of protection as is required by the relevant Safe Harbor Principles, being subject to EU Directive 95/46/EC (the EU Data Protection Directive), Safe Harbor certification by the agent, or being subject to another European Commission adequacy finding (e.g., companies located in Canada). W here Keystone has knowledge that an agent is using or disclosing personal information in a manner contrary to this Policy, Keystone will take reasonable steps to prevent or stop the use or disclosure.
ACCESS AND CORRECTION.
Upon request, Keystone will grant individuals reasonable access to personal information that it holds about them. In addition, Keystone will take reasonable steps to permit individuals to correct, amend, or delete information that is demonstrated to be inaccurate or incomplete. These requests can be made by completing our Service Form at http://www.keystonecompact.com/contact or by calling Keystone and asking for the privacy officer.
Keystone will take reasonable precautions to protect personal information in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction.
Keystone will conduct compliance audits of its relevant privacy practices to verify adherence to this Policy. Any employee that Keystone determines intentionally violates this policy will be subject to disciplinary action up to and including termination of employment.
Any questions or concerns regarding the use or disclosure of personal information should be directed to the Keystone Privacy Officer at the address given below. Keystone will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles contained in this Policy. For complaints that cannot be resolved between Keystone and the complainant, Keystone has agreed to participate in the dispute resolution procedures of the American Arbitration Association pursuant to the Safe Harbor Principles.
LIMITATIONS ON APPLICATION OF PRINCIPLES.
Adherence by Keystone to these Safe Harbor Principles may be limited (a) to the extent required or permitted by law or legal process, such as to respond to or investigate a legal or ethical obligation or request or pursuant to court orders, subpoenas, interrogatories or similar directive carrying the force of law; and (b) to the extent expressly permitted by an applicable law, rule or regulation.
Questions or comments regarding this Policy should be submitted to Keystone by mail or email as follows:
Keystone Compact Group, Ltd. Corporation Trust Center 1209 Orange Street Wilmington, Delaware 19801 Telephone: +1 (123) 456-7890 Email: [email protected]
April 28, 2014